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  • Listening- At the airport

    Listening- At the airport

    LISTENING ACTIVITY First listening: Comprehension Questions: Second Listening: After the second listening, discuss any phrases or vocabulary that stood out, particularly how complaints were handled. SAMPLE ANSWERS First listening: Comprehension Questions: The passenger, Mr. Smith, missed his connecting flight due to a delay in his previous flight. This caused frustration as it disrupted his travel…

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